Patient satisfaction and hourly rounding nursing

All marked articles were retrieved in full text, and the 2 research analysts independently determined whether or not each retrieved article met the stated inclusion criteria.

At times it may be appropriate for registered nurses to remain with a high-acuity patient to guarantee good outcomes, forgoing routine rounds for a patient who is in stable condition. Methods The systematic review process followed the PICO structure Patients, Intervention, Comparison, Outcomes 910 for defining the scope of the review and the studies to be considered.

Abstract Objective Synthesize the evidence concerning the effect of hourly rounding programs on patient satisfaction with nursing care, and discuss implications for nurse administrators.

If a patient has received a diuretic and is experiencing bladder fullness and a sense of urgency, waiting a short period of time for bathroom assistance may seem too long. Documenting completion of rounds on whiteboards concerns nurses because it may set up unrealistic expectations with patients and their families when unforeseen circumstances arise eg, staffing challenges or patients in unstable condition.

They are compelled to request assistance with basic needs as repositioning, eating and elimination. Higher quality study designs are needed to assess the effect of hourly rounds in a variety of settings—including units with a history of good outcomes—to determine what promise making rounds holds for further improvements.

Both abstracted data and assessment of bias for all included studies was verified by the second analyst. And providing help with the bedpan or getting to the restroom can prevent the call light from going off in ten minutes.

Formal scripting is one of the first challenges from the field. They can also jot down the time that pain medication is next scheduled for, and any special concerns the patient has, to be sure they are addressed consistently during rounding.

Searches were completed in December and updated in July Abstract The aims of this study were to synthesize the evidence concerning the effect of hourly rounding programs on patient satisfaction with nursing care and discuss implications for nurse administrators.

This might be a note that the patient is prone to feeling cold or is wondering about discharge details. Cultivating critical thinking among staff is an essential role of leaders.

There is little consistency in how results of hourly rounds were measured, precluding quantitative analysis. One hundred randomly-selected search results were audited by a 2nd analyst JGL for quality assurance; there was complete agreement between the 2 analysts.


Duplicate references were deleted before articles were screened for further review. She concluded that hourly rounding reduced call light use and increased patient satisfaction, but did not report the quantitative results. The protocol included a systematic assessment of study quality using a modified version of the Jadad scale 12 for evaluating available randomized trials, and quantitative synthesis of study results using meta-analysis if the quantity and quality of data permitted.

Generate a file for use with external citation management software. There is also moderate-strength evidence that these programs reduce patient falls and call light use.

Expectations and perception regarding responsiveness to this means of communication may depend on the reason for initiating the request.

Hourly Rounding to Improve Nursing Responsiveness: A Systematic Review

It is sometimes called purposeful rounding. When call bells are going off constantly, nurses may become strained to answer them in a timely manner.Key search words were hourly/patient rounding, falls, call lights, and patient satisfaction.

The effect of routine rounding by nursing staff on patient satisfaction on a cardiac telemetry unit. Health Care Manag. Patient perceptions of an AIDET and hourly rounding program in a community hospital: AIDET, hourly rounding, patient experience, nurse-patient relations, health communication, hospitalization, quality of AIDET and Hourly Rounding.

The aims of this study were to synthesize the evidence concerning the effect of hourly rounding programs on patient satisfaction with nursing care and discuss implications for nurse mi-centre.comOUND: Patient satisfaction is a key metric that influences both hospital ratings and reimbursement.

One challenge to evaluating the translation of hourly rounding into practice is finding meaningful outcomes that are easily measured to show that hourly rounding is making a difference in patient care,23,25 While patient satisfaction and other quality outcomes such as fall and pressure ulcer rates are routinely tracked on the units.

Hourly rounding substantially increased patient satisfaction in ALL of the Press Ganey Subscales and the HCAHPS Subscales, every two hour rounding, and hourly (purposeful) rounding. A "tipping-point" is achieved with hourly rounding in the patient's perception of the overall experience of care.

About Hourly Rounding as an Effective Patient Safety Strategy

Hourly Rounding and Patient Satisfaction In a recent study from The Institute for Innovation, researchers explored the impact hourly rounding has on patient satisfaction. As it turns out, it has a pretty significant impact.

Hourly rounding to improve nursing responsiveness: a systematic review. Download
Patient satisfaction and hourly rounding nursing
Rated 0/5 based on 19 review